Privacy Policy

At Uzivane ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Who We Are

Uzivane
Email:support@uzivane.com
Company:Siyouf LLC
Address:15608 N 71st St, Scottsdale, AZ 85254, USA
Phone: +1 520-551-0582

We operate an online cosmetics and beauty retail store. As the data controller, we are responsible for your personal information collected through our website.

2. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our website.

Information You Provide

  • Account & Order Information: Name, email address, billing and shipping address, phone number, and payment details when you place an order or create an account
  • Communications: Messages, inquiries, or feedback you send us via email or contact forms
  • Marketing Preferences: Your preferences for receiving promotional communications from us

Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content (see Section 7 for more details)
  • Transaction Data: Purchase history, order values, and product preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including sending order confirmations and shipping updates
  • To manage your account and provide customer support
  • To send you marketing and promotional communications (with your consent, where required)
  • To personalize your shopping experience and recommend products
  • To improve our website, products, and services
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To comply with legal obligations and enforce our Terms of Service
  • To analyze usage trends and measure the effectiveness of our marketing campaigns

4. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications (e.g., Shopify, payment processors, shipping carriers, email marketing platforms)
  • Legal Requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of Uzivane, our customers, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and transaction records are typically retained for a minimum of 7 years for tax and accounting purposes.

When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure payment processing, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your account has been compromised, please contact us immediately.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function (e.g., shopping cart, login sessions)
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any email, or by contacting us directly
  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Restriction: Request that we restrict the processing of your data in certain circumstances

To exercise any of these rights, please contact us at the details provided in Section 1. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete your personal information
  • The right to opt out of the sale of your personal information — we do not sell your personal information
  • The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, please contact us at the details in Section 1. We will verify your identity before processing your request.

10. Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you believe we may have collected information from a child under 13, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to the transfer of your information to the US, which may have different data protection laws than your country of residence.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email:support@uzivane.com
Company:Siyouf LLC
Address:15608 N 71st St, Scottsdale, AZ 85254, USA
Phone: +1 520-551-0582